Your monitoring professionals can help streamline an emergency
An alarm may be disorienting when they trigger -- even moreso if they go off when you’re asleep. But if you installed a monitored alarm system, you’re free to think about one action: moving your loved ones to a safe place.
This is because your monitoring professional also answers your activated alarms. In a few seconds, they will contact you to make sure everyone is secure and help gauge the situation. Then, they will contact emergency responders and send them to your home. They can even help guide you through an situation and what to do.
Monitoring protects more than your motion detectors
Your Topeka monitored alarm system protects more than an intrusion. Your smart home may also respond to fire, carbon monoxide, or water damage with the right devices. By placing a monitored fire alarm or CO detector, you can get emergency services to react no matter if you're home or out. Your monitoring specialists can even react to health-related concerns -- like shortness of breath or a slip -- with a monitored medical pendant.
Emergency services come quicker with a monitored alarm system
Vivint’s monitoring team will react to any activated alarm within seconds. They'll first contact you to be sure you're not harmed and then can summon emergency services on your behalf. This streamlined method is significantly faster than contacting 911 yourself after you gathered your family and reached safety. Seconds count in home security, and Vivint ensures you get help quickly!
Monitoring is vigilant of your home round-the-clock
Unfortunately, a blaring alarm tone doesn’t matter much when you’re gone. However, your Vivint monitoring team remains on alert 24/7. They'll answer to any alert that you are unable to and will also keep you connected every part of the process. It’s convenient when you're nearby and can hurry home after seeing a notification, but it's vital when you're unavailable and simply cannot make it back to handle the situation.