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What should you do when your Topeka home alarm system goes off?

July 03, 2023
Home security alarm notification on smartphone.

Your home security system safeguards your home – and your family members – against the various risks you might face, like burglary, fire, and carbon monoxide leaks. Despite the fact that your home might be ready, that doesn’t necessarily mean you are. Do you know what to do if your Topeka home alarm system goes off? The sound of an alarm can be startling, disorienting, and may provoke panic. Your best choice is to stay level-headed and abide by these easy guidelines.

Actions to Take If Your Home Alarm System In Topeka Triggers

It’s a scenario no one wishes to encounter, but it’s also why you ordered a home alarm system originally. You’re woken up from a deep sleep with the telltale sounding of an alarm after a home security component has been activated. What should you do?

  1. Stay calm. This is simple to say but harder to accomplish when your home security alarm is blaring, and your pulse is racing. But keeping yourself calm is the best way to assess the situation. Avoid the impulse of trying to handle the emergency yourself but instead let your monitoring experts and first responders perform their job.
  2. Attend to your family members. Your main focus should be your family and moving them to safety. If you are dealing with a intrusion, this might involve going to an appointed safe room as far from points of entry as possible. It’s likely that your alarm already deterred the intruder, but it’s always wiser to be safe than sorry. If there’s fumes or a fire, you ought to exit your home right away.
  3. Remember your phone. In this day and age, most people carry their phones with them always, but you could neglect to pick it up during an emergency. It’s a good thing to have. You’ll be able to keep in contact with your monitoring experts and get updates through your home security app.

Collaborate With Your Round-the-clock Monitoring Agents

The moment your home alarm system in Topeka goes off, your 24-hour monitoring experts will act immediately. The first move is to confirm your alarm, and that includes communicating with you. The protocol they follow depends on the sort of emergency. For example, if a medical emergency is triggered, one effort will be made to get in touch with you before help is deployed. In the event of a break-in - the most typical type of alarm - a monitoring specialist will follow these steps to contact you:

  • An effort will be made to contact you through the central command panel. You will generally be required to supply a passcode.
  • If that is not successful, a call is attempted to your primary contact number.
  • A second number or your primary contact person is called next.
  • If you still can’t be reached, local police officers are dispatched.
  • Your monitoring professionals will follow up with you again after the proper authorities are notified.

If you're not in a position to interact with monitoring agents, don't worry. Support will still be sent even when you're unable to confirm the emergency.

Get prepared for any situation with a Vivint home alarm system in Topeka

Stay ready for any situation with a contemporary home alarm system in Topeka from Vivint. Call (785) 369-9429 to begin the customization of your property’s protection today.